Answer
Dec 21, 2024 - 10:33 PM
We know that it is difficult to purchase shoes without trying them on. If you are concerned about receiving a pair of shoes that do not fit, then our Shoe Fit Assurance Plan is for you. We’ll pay the shipping costs in both directions. Just try them on at home, and if they don’t fit, exchange them for the right size.
* We pay all freight costs to return the shoes to our warehouse
* We pay all freight costs to ship another size pair to you
* Shoes must NOT be worn.
* Shoes must be tried on to check size on a CLEAN, DRY SURFACE. If shoes are not returned/received in new and unused condition they will not be accepted for exchange/return. The original packaging must be shipped in a protective box or material or they will not be accepted for exchange/return.
* Limit 1 return for a new size per original purchase
* Assurance Plan only valid in the Contiguous United States (Alaska, Hawaii, Puerto Rico not included)
* Assurance Plan is non-refundable
* Does not cover shoes returned for a refund. Shoes returned for a refund will incur a $4.95 restocking fee
* Returned shoes must be originally purchased from BowlerX.com
